Challenge: Originators of service calls receive a significant number of customer or resident requests not covered under standard agreements such as warranty or HOA management. Opportunities for new revenue and strengthening customer relationships are lost. 

Solution: LocalFix helps originators of service networks to leverage their contractor network to provide services beyond what is currently covered by warranty or common area agreements. Customers or residents can be directed to a convenient self-serve portal where they can take advantage of the same pricing optimization engine and service network used by call center or property managers.

 
 
 

Other Key Features:

Cloud-based: LocalFix can be anywhere you want to go

Easily connect to contractors

Seamlessly manage contractor jobs and track progress via the mobile app

Capture photos on site

Record customer signatures on site

Track progress of appointments for a given day using the job board

Optional dynamic pricing feature to ensure best rates & shortest travel times