The LocalFix privacy policy (the “Privacy Policy”) is intended to inform you of our policies and practices regarding the collection, use and disclosure of Personal Information and other information you submit to us through LocalFix. By accessing or otherwise using the LocalFix website, e-mails or other services (collectively “LocalFix”), you agree to the terms and conditions of this Privacy Policy (which is incorporated into and forms a part of the LocalFix Terms of Use) and consent to the processing of your information according to the Privacy Policy.

This Privacy Policy may be updated from time to time for any reason; each version will apply to information collected while it was in place. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on our Website. You are advised to consult this Privacy Policy regularly for any changes.

Collection of Information

We collect the following types of information:

Personal Information that You Provide

LocalFix collects Personal Information submitting to us voluntarily through LocalFixpro.com. We also collect information submitted in the process of creating or editing an account and user profile on LocalFix and the scheduling of services with providers. Information provided by you during scheduling of services will include name, address and contact including email and / or phone.
If you choose to sign up to receive information about future services and appointments offered in your neighborhood or zone that may be of interest to you, we will collect your e-mail address and other related information.

Personal Information from Other Sources

We may receive Personal Information about you from other sources with which you have registered or interacted, companies who we have partnered with (collectively, “Partners”) or other third parties. We may associate this information with the other Personal Information we have collected about you.

E-mail and E-mail Addresses

If you send an e-mail to us, or fill out our “Feedback” form through LocalFix, we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. You may indicate your preference to stop receiving email notifications about upcoming service provider appointments in your area.

Information Collected Via Technology

As you use LocalFix, certain information may be passively collected and stored on our or our service providers’ server logs, including your Internet protocol address, browser type and operating system. We also use Cookies and navigational data like Uniform Resource Locators (“URLs”) to gather information regarding the date and time of your visit and the services and information for which you searched and viewed. An Internet protocol address, or “IP Address,” is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience with LocalFix. Persistent Cookies can be removed by following your Internet browser help file directions. In order to use our services offered through LocalFix, your web browser must accept Cookies. If you choose to disable Cookies, some aspects of LocalFix may not work properly, and you may not be able to receive our services.

Social Media Information

Certain information you post or provide through LocalFix for public posting, such as your name, profile, comments and reviews, may be shared with other users and posted on publicly available portions of LocalFix, including without limitation, social media applications and other public forums in which you choose to participate. Please keep in mind that if you choose to disclose Personal Information when posting comments or other information or content through LocalFix, this information may become publicly available and may be collected and used by others, including people outside the LocalFix community. Please also be aware that if you choose to share or tweet LocalFix group discounts, they will become publicly available on the Facebook and Twitter websites. It is up to you to make sure you are comfortable with the information you choose to provide us and the information you choose to publish. We will not have any obligations with respect to any information that you post to parts of LocalFix available to others, and recommend that you use caution when giving out personal information to others through social media networks or otherwise.

Feedback Information

If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and any e-mail we receive becomes our property. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.

Use and Disclosure of Information

In general, Personal Information and other information you submit or share with us is used for the following purposes by LocalFix: to enable your access to our services; to provide, maintain, protect, develop and improve LocalFix; to fulfill your requests for service appointments; to customize the content and notifications you receive from us and our trusted partners; and to offer you additional information, opportunities, promotions and functionality from us or on our behalf, or from our partners or our advertisers at your request.

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes the Personal Information that we collect with third parties, unless you ask or authorize us to do so.

We may provide your Personal Information to third-party service providers or affiliates who work on behalf of or with us to provide some of the services and features of LocalFix and to help us communicate with you. Examples of such services include sending e-mail, analyzing data, and providing customer service. We limit information provided to the aforementioned affiliate and third party service providers to the extent necessary for them to provide the services and require such service providers to promise not to use such information except as necessary to provide the relevant services to us. If you do not want us to use or disclose Personal Information collected about you in the manner identified in this Privacy Policy, you may not use LocalFix. Additionally, we do share your content preferences and other information with social networks you have connected with LocalFix, along with those companies and persons you have asked us to share your information with.

We may share some or all of your Personal Information with LocalFix affiliated and group companies that are under a common control, so that they may send daily e-mails to you, in which case we will require them to honor this Privacy Policy.

We use Google Analytics to better understand how visitors interact with our site. This service provides non-personally identifiable data including but not limited to data on where visitors came from, what actions they took on our site and where visitors went when they left our site

We may also develop non-personal information concerning LocalFix users, although not connected with you as an individual. Generally, we aggregate this information and use it in statistical analysis to help us analyze patterns in the use of LocalFix. This Privacy Policy does not limit our use or disclosure of this generic (not identified with a specific individual) information in any way, and we reserve the right to use and disclose such information to our partners, advertisers and other third parties in our discretion.

In the event we go through a business transition such as a merger, acquisition by another company or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer’s assets may continue to process your Personal Information as set forth in this Privacy Policy.

We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.

Choices Regarding Your Personal Information

We offer you choices regarding the collection, use and sharing of your Personal Information. You have a right at any time to stop us from contacting you for marketing purposes. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us directly at privacy@LocalFixpro.com.

Despite your indicated e-mail marketing preferences, we may send you administrative e-mails regarding LocalFix, including, for example, administrative and transactional confirmations, and notices of updates to our Privacy Policy if we choose to provide such notices to you in this manner.

Third Party Advertising and Sites

We may enable advertisers, service providers and ad servers to promote third-party products and/or services by placing advertisements on LocalFix. These advertisers and ad servers may use Cookies, or similar technologies in order to monitor information related to the serving of their advertisements, and may use information gathered over time and across Web sites in order to make the ads you receive more relevant. Clicking on such advertisements will direct you to the website of a third-party and the advertiser.

We also engage in remarketing to market our sites, products and services or those of our trusted advertising partners across the web: when a user visits our site, a Cookie is dropped on the user, and advertising networks may deliver targeted advertisements to users with this Cookie. We do not share any of your Personal Information with our remarketing ad networks or advertisers.

You have choices about third-party advertising: both the Network Advertising Initiative and the Digital Advertising Alliance allow you to opt out from online behavioral advertising by their participating companies.

LocalFix may contain links to other websites or may make third-party applications available to our users. Please be aware that we are not responsible for the privacy practices or the content of such other websites or applications. We encourage our users to read the privacy statements of each and every website they visit or application they use. This Privacy Policy applies solely to information collected by us through LocalFix and does not apply to these third-party websites or applications. The ability to access information of third parties from LocalFix, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third parties, their products, their services, other websites, locations or their content.

Security

We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. Even though we have taken significant steps to protect your Personal Information, no company, including us, can fully eliminate security risks associated with Personal Information.

Access to Personal Information

You have the right to request a copy of the Personal Information that we hold about you. If you would like a copy of some or all of your Personal Information, please contact us at privacy@LocalFixpro.com. We may charge a reasonable fee for this service. We want to make sure that your information is accurate and up-to-date. You may ask us to correct or remove information that you think is inaccurate. You may change any of your profile information by editing it in the profile settings page.

Enforcement

Personal or other information about you collected on LocalFix sites and services may be stored and processed in the United States or any other country in which LocalFix or its affiliates, subsidiaries and services providers maintain facilities. LocalFix complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of information from European Union Member Countries. To learn more about the Safe Harbor program, please visit the Safe Harbor Website.

Changes To This Privacy Policy

This Privacy Policy is subject to occasional revision at our discretion, and if we make any substantial changes in the way we use your Personal Information, we will post an alert on this page or may otherwise post an alert on the LocalFix website. If you object to any such changes, you must cease using LocalFix. Continued use of LocalFix following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

California Residents

If you are a California resident, you may request that we provide to you (i) a list of the categories of personal information about you that LocalFix has disclosed to third parties for the third parties’ direct marketing purposes during the calendar year preceding your request, (ii) the names and addresses of such third parties, and (iii) if the nature of the third parties’ business cannot reasonably be determined from their names, examples of the products or services marketed, if known to LocalFix, sufficient to give you a reasonable indication of the nature of the third parties’ business. To submit your request, please e-mail: privacy@LocalFixpro.com .

How to Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:  privacy@LocalFixpro.com.