Collection of Information
We collect the following types of information:
Personal Information that You Provide
LocalFix collects Personal Information submitting to us voluntarily through LocalFixpro.com. We also collect information submitted in the process of creating or editing an account and user profile on LocalFix and the scheduling of services with providers. Information provided by you during scheduling of services will include name, address and contact including email and / or phone.
If you choose to sign up to receive information about future services and appointments offered in your neighborhood or zone that may be of interest to you, we will collect your e-mail address and other related information.
Personal Information from Other Sources
We may receive Personal Information about you from other sources with which you have registered or interacted, companies who we have partnered with (collectively, “Partners”) or other third parties. We may associate this information with the other Personal Information we have collected about you.
E-mail and E-mail Addresses
If you send an e-mail to us, or fill out our “Feedback” form through LocalFix, we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. You may indicate your preference to stop receiving email notifications about upcoming service provider appointments in your area.
Information Collected Via Technology
Social Media Information
Certain information you post or provide through LocalFix for public posting, such as your name, profile, comments and reviews, may be shared with other users and posted on publicly available portions of LocalFix, including without limitation, social media applications and other public forums in which you choose to participate. Please keep in mind that if you choose to disclose Personal Information when posting comments or other information or content through LocalFix, this information may become publicly available and may be collected and used by others, including people outside the LocalFix community. Please also be aware that if you choose to share or tweet LocalFix group discounts, they will become publicly available on the Facebook and Twitter websites. It is up to you to make sure you are comfortable with the information you choose to provide us and the information you choose to publish. We will not have any obligations with respect to any information that you post to parts of LocalFix available to others, and recommend that you use caution when giving out personal information to others through social media networks or otherwise.
Use and Disclosure of Information
In general, Personal Information and other information you submit or share with us is used for the following purposes by LocalFix: to enable your access to our services; to provide, maintain, protect, develop and improve LocalFix; to fulfill your requests for service appointments; to customize the content and notifications you receive from us and our trusted partners; and to offer you additional information, opportunities, promotions and functionality from us or on our behalf, or from our partners or our advertisers at your request.
We use Google Analytics to better understand how visitors interact with our site. This service provides non-personally identifiable data including but not limited to data on where visitors came from, what actions they took on our site and where visitors went when they left our site
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.
Choices Regarding Your Personal Information
We offer you choices regarding the collection, use and sharing of your Personal Information. You have a right at any time to stop us from contacting you for marketing purposes. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us directly at privacy@LocalFixpro.com.
Third Party Advertising and Sites
We also engage in remarketing to market our sites, products and services or those of our trusted advertising partners across the web: when a user visits our site, a Cookie is dropped on the user, and advertising networks may deliver targeted advertisements to users with this Cookie. We do not share any of your Personal Information with our remarketing ad networks or advertisers.
You have choices about third-party advertising: both the Network Advertising Initiative and the Digital Advertising Alliance allow you to opt out from online behavioral advertising by their participating companies.
We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. Even though we have taken significant steps to protect your Personal Information, no company, including us, can fully eliminate security risks associated with Personal Information.
Access to Personal Information
You have the right to request a copy of the Personal Information that we hold about you. If you would like a copy of some or all of your Personal Information, please contact us at privacy@LocalFixpro.com. We may charge a reasonable fee for this service. We want to make sure that your information is accurate and up-to-date. You may ask us to correct or remove information that you think is inaccurate. You may change any of your profile information by editing it in the profile settings page.
Personal or other information about you collected on LocalFix sites and services may be stored and processed in the United States or any other country in which LocalFix or its affiliates, subsidiaries and services providers maintain facilities. LocalFix complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of information from European Union Member Countries. To learn more about the Safe Harbor program, please visit the Safe Harbor Website.
If you are a California resident, you may request that we provide to you (i) a list of the categories of personal information about you that LocalFix has disclosed to third parties for the third parties’ direct marketing purposes during the calendar year preceding your request, (ii) the names and addresses of such third parties, and (iii) if the nature of the third parties’ business cannot reasonably be determined from their names, examples of the products or services marketed, if known to LocalFix, sufficient to give you a reasonable indication of the nature of the third parties’ business. To submit your request, please e-mail: privacy@LocalFixpro.com .
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